Aggregator messengers and social networks
We will increase the efficiency of business and sales by combining all dialogs in one window, controlling employee correspondence and distributing appeals
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Telegram
Whatsapp
Live-chat
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VKontakte
Viber
Avito
others
Channels that can be connected to Teletype App
Get your customer's messages from all these channels in one place
Chat on your website
Communicate with your site visitors, solve their problems and boost your sales
Functionalities
- Automated invitations to increase your website conversion rate and boost sales.
- Add messengers and social networks buttons to live chat in order to communicate with customers via their preferred channel.
- Customize the chat widget design and the operating hours.
- Automatic request for phone number or email when customers contact you outside working hours or your agents are offline.
- Chat can be turned off to provide customer support only via your preferred contact channels.
- Send files, pictures and audio messages.
- Loading chat on the website page happens later so as not to cause a slow loading website.
- Fully compatible with Emojis and GIFs.
Connection
Only two clicks to add chat to your website. All you need is to copy chat code from settings and paste it on your website code.
WhatsApp API
Send and reply to your messages via WhatsApp
Functionalities
- Stable WhatsApp channel doesn't allow you to loose your customers due to bugs. Usage of own integration algorithm without intermediaries.
- Quick reaction on the messenger's updates and timely technical support.
- Transfer your previous WhatsApp chats to Teletype App via phone number.
- Instant messaging without having them delayed.
- Unlimited amount of chats and messages in a channel.
- Text your customers first (the feature is included in the main WhatsApp plan, an additional payment is not required).
- Start chatting with customers without adding contact. Contact your customers during your working on computer and save your time.
- Send and receive as many documents, pictures and audio messages as you need.
- Unlimited amount of agents can provide support via one phone number.
- Respond to your WhatsApp messages via Teletype App panel, Mobile Teletype App or use WhatsApp on your mobile phone.
- Check the message read status and know if it is read or not.
- Quote messages (soon).
Connection
Сhannel integration takes no more than 2 minutes. Scan QR code, connect your phone to WiFi and the charger, keep your WhatsApp open.
WhatsApp Business API
Receive and respond to your WhatsApp messages via Official WhatsApp API
Functionalities
- Name instead of phone number. Customer is able to see not only the phone number but also your company name.
- Green tick next to the account's name. WhatsApp Inc will be placed.
- Extended Company Information placed on account properties.
- Send service messages including order status messages etc. The percentage point of viewing these messages accounts to 90% It is significantly higher than email messages can provide.
- Instant messaging without having them delayed.
- Unlimited amount of chats and messages in a channel.
- Check the message read status and know if it is read or not.
- GDPR
Connection
Text us “WhatsApp Business API” on live chat and send a brief description of the company including the link to its website, if you wish to add WhatsApp Business API.
Telegram via phone number
Receive and respond to your Telegram messages via your Telegram account
Functionalities
- Add your Telegram via phone number.
- Text first via phone number.
- Send and receive messages at a fast speed.
- Send and receive documents, photos and audio messages.
- Get stickers.
- Unlimited number of chats and messages.
Telegram via bot
Receive and respond to your Telegram messages via bot
Functionalities
- Greeting messages.
- Send and receive messages at a fast speed.
- Send and receive documents, photos, audio messages.
- Get stickers.
- Unlimited amount of chats and messages in a channel.
Connection
You need to create an Active Bot and past its token in order to have your Telegram account connected.
Avito Messages
Receive and respond to your messages via Avito.
Functionalities
- Send and receive messages at a fast speed.
- Receive geo-tags, photos, audio messages.
- Flexible distribution of dialogs between operators.
- Unlimited amount of chats and messages in a channel.
- Statistics.
Connection
To connect, just click the button and automatically log in via Avito.
VK
Receive and respond to your messages via VK
Functionalities
- Send and receive messages at a fast speed.
- Send and receive documents, photos, audio messages.
- Get stickers.
- Unlimited amount of chats and messages in a channel.
Connection
Select the VK community that you have admin access.
Facebook Messenger
Receive and respond to your messages via Facebook
Functionalities
- Send and receive messages at a fast speed.
- Send and receive documents, photos, audio messages.
- Get stickers.
- Unlimited amount of chats and messages in a channel.
Connection
Select the Facebook group that you have admin access.
Viber via bot
Receive and respond to your messages via Viber
Functionalities
- Greeting messages.
- Send and receive messages at a fast speed.
- Send and receive documents, photos, audio messages.
- Get stickers.
- Unlimited amount of chats and messages in a channel.
Connection
You need to create an Active Bot and past its token in order to have your Viber account connected.
Instagram Direct
Receive and respond to your Instagram Direct messages via official API
Functionalities
- Integration via official API with no risk to be banned
- Instant messaging without having them delayed.
- Reactions on stories
- Sending photos, audio and video files
- Unlimited amount of chats and messages in a channel.
Connection
Just add your account in a few clicks
Instagram Comments
Receive and respond to your Instagram comments via Instagram
Functionalities
- Instant messaging without having them delayed.
- Unlimited amount of chats and messages in a channel.
Connection
Link your Instagram Business account to Teletype App.
SMS
Response - personalized SMS mailings with feedback
Functionalities
- Respond to inquiries, complaints and customer questions.
- Notify about news and offers of your company.
- Send out individual offers.
- Send SMS from CRM.
Connection
Try
The channel is being tested by group of first users. The full release for all users is planned for 01/10/2023.
Teletype App allows centralised management of email along with messengers, simplifying communications. Integration with CRM systems allows you to automate tasks, send notifications and maintain customer support directly from the application interface. The ability to use templates for quick replies and powerful search filters make working with email as efficient as possible.
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Add Telegram by phone number
in less than a minute -
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We have WhatsApp for your for your business!
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Get comments and direct messages from Instagram Get
comments and direct messages from Instagram -
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Place
live chat on your web site -
![Message]()
800+
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2500+
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3 507 482
Teletype App work scheme
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- Чат
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All customers requests in one app!
We will customize your project and add necessary channels for free. Meanwhile, you can focus on what is most important, namely the comunication with your customers via preferred app.
Connect instant messengers to your website and manage correspondence with clients in one place. All dialogues are saved for each contact. At any time, you can view the history of messages sent from all instant messengers.
Start for free Try for free
Why messaging apps are important for your business?
You loose solvent clients when messengers and chats aren't used.
Millennials and post-millennials don't like making phone calls. Only 12% of people aged 14 to 35 would prefer to call you rather than communicate via instant messengers.
Don't force your customers to email or call you - that's yesterday.
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![Человек скрестил руки]()
Calls are often made at the wrong time.
A phone call always distracts from something more important. Your customers can respond to a message at any time convenient for them.
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![Печальное лицо]()
Your customer is holding up the line and listening to hold music.
In the meantime, your competitor has already responded to 5 customer's requests via Teletype App.
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Using a messenger app instead of calling or sending SMS can save you money
Customer interaction via messenger apps can be less expensive or even free.
Analytics and statistics
Check customer service statistics in your personal account. Determine the most popular customer service channels, adjust your business strategy and reward the best employers.
- Requests
- Channels
- Chat on your website
- Staff
Detailed statistics of all requests for the selected period.
The average time it takes to send an answer and solve customer's problem on all channels.
Distribution of requests by day of the week and time of dayк
can showcase the time spent, the amount of finished and unanswered chats, the average response rate and their char rating.
Integrate Teletype App with your preferred apps and CRM systems
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Connect your CRM System to Teletype App
All messengers in one program Teletype App is a common communication channel that can be easily integrated into your customer relationship management system.
Teletype App allows you to integrate WhatsApp, Telegram and other messengers and social networks with Bitrix24, amoCRM, SberCRM or any other CRM via API.![Экран статистики]()
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Use cross-cutting analytics
Teletype App is not just an aggregator of messages from social networks and instant messengers, combining various communication channels. This is a powerful tool for data collection, analytics and decision-making for managers.
Find out the ROI of all communication channels with clients. Assess the profitability or unprofitability of advertising channels. Identify and reduce channels that are not generating revenue.![roistat]()
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Choose an integration
with our APIWe offer an easy-to-use API for integrations with your systems. API allows to receive and send messages via all channels, find customer by their phone number and even integrate their avatars from the messenger profile.
Have not found required features? Contact our support team and we will do our best to help you.
API documentation![Экран статистики]()
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More reasons to get started with Teletype App
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![Costs are falling]()
Reduce the costs for calls and SMS
Communication with customers via social networks and messenger apps is free in contrast to calls and SMS. Make the choice to communication via free messenger apps instead of phone calls and SMS
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Use automatic messages
Send automatic messages which take customers behavior into account. For example, you can help your customers to complete their purchase by providing help via live chat on the web site.
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Increase the efficiency of your agents
One agent is able to take only one call. Teletype App lets each one of your agents to respond to 5 chats at the same time.
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Attract generation Y customers
It's the most frequently targeted audience which "lives" on the Internet. According to Markswebb Rank & Report purchases made by these customers represent 53% of all online sales.
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Be aware of all chats
Telegram notifications let you get all customer messages and answers provided by your agents. In the case of any conflict, you will get the full view of this situation. You won't miss a message even if it was deleted.
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Protect your customer base
Teletype App allows you to hide customer's contact without detriment to your agent performance. If your employee leaves to join a competitor, they won't be able to get
your customer base.
You're in good company
More than 800 projects are already registered on Teletype App. Our clients appreciate it as an effective customer communication tool.
Convert your website visitors
into customers
- 3-day free trial of all features!
- We will customize your project and channels for free.
Price (₽/m)
| Agent | 660 ₽ |
| Live-chat | 540 ₽ |
| Viber | 540 ₽ |
| 2 970 ₽ | |
| Telegram | 2 970 ₽ |
| VK (personal) | 2 970 ₽ |
| VK (community) | 540 ₽ |
| Avito | 990 ₽ |
| amoCRM | free |
| Bitrix24 | free |
| API | 360 ₽ |
| 480 ₽ |